New demo account not showing as account in OpenAPI

Created at 17 Jun 2022, 11:44
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
WA

watermelon

Joined 17.06.2022

New demo account not showing as account in OpenAPI
17 Jun 2022, 11:44


I have created a new demo Fondex account. I then created a new token in the connect.spotware/Applications->Playground section.

The demo account as well as 3 live accounts have been checked when creating the token. I tried selecting "Account" and also "Trading" when creating the token. However, even after 1 day only the 3 previous live accounts show as active accounts under OpenAPI CreateAccountListRequest(_token).

The demo account is not showing. What else do I need to do?


@watermelon
Replies

amusleh
20 Jun 2022, 09:14

Hi,

I just tested, I created a new demo account and then I got a new token and the newly created demo account was returned by ProtoOAGetAccountListByAccessTokenReq request.


@amusleh

watermelon
20 Jun 2022, 11:05

Re: New demo account not showing as account in OpenAPI

Here is some more information, I believe that the duplicates may be causing the issue. What do you think I should do?

On the following page https://id-ct.spotware.com/my/settings/openapi there seem to be duplicate listings. Do I need to revoke access to all of these and then create another token in order to be able to access the fondex - Demo - 3065924 account?

----------------------------------------------------------------------

Authorized Open API applications

Trader
IC Markets - Live - 1121888

icmarketssc - Live - 1127398

fondex - Live - 1041644

Access Rights Level: Trading

Trader
fondex - Demo - 3065924

IC Markets - Live - 1121888

icmarketssc - Live - 1127398

fondex - Live - 1041644

Access Rights Level: Reading

Trader
fondex - Demo - 3065924

IC Markets - Live - 1121888

icmarketssc - Live - 1127398

fondex - Live - 1041644

Access Rights Level: Trading
 


@watermelon