Problem with 'openapi.ctrader.com/apps/token' endpoint

amusleh
19 Jan 2022, 07:45

Hi,

We are aware of this issue, it will be fixed very soon.

FreeTime
19 Jan 2022, 07:50 ( Updated at: 21 Dec 2023, 09:22 )

RE:

elektromech91 said:

Since today afternoon "openapi.ctrader.com/apps/token" returns 404 error:

 

 

Getting the same error from today. Hope that CTrader/Spotware team can fix it soon

amusleh
19 Jan 2022, 10:07

Hi,

The issue has been resolved, please check and let us know if there was anything wrong.

Thanks for your patience!

kemenist
19 Jan 2022, 11:36

Thanks Ahmad! Literally started using the API right after this started, so I was a bit confused to why it wasn't working.

noppanon
19 Jan 2022, 14:37

Hi Amusleh,

   They had been many login issues recently. Do u have any suggest on client side how we should do in order to mitigate this problem. Please don't advice we have to code 2 bots on both cTrader app and Open API.

regards,

Noppanon

amusleh
19 Jan 2022, 14:54

RE:

noppanon said:

Hi Amusleh,

   They had been many login issues recently. Do u have any suggest on client side how we should do in order to mitigate this problem. Please don't advice we have to code 2 bots on both cTrader app and Open API.

regards,

Noppanon

Hi,

Open API has a very good record of up time, and it can't have 100% up time.

Usually it's only down for short period of time on weekends for maintenance.

If you found any issue with Open API please report and we will fix it ASAP.

The issues you faced recently was due to some major upgrades on our side.