Authenticating Error

Created at 29 Jul 2021, 05:12
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opusensemble

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Joined 29.07.2021

Authenticating Error
29 Jul 2021, 05:12

Issue with authentication
Hello

I am woring on historical trade. 

Its need to be authentication.

I found this when i am trying to get access token

Error authenticating application: OA client is not in active state.

Thank You

@opusensemble
Replies

... Deleted by UFO ...

amusleh
29 Jul 2021, 09:57

Hi,

Is your API application active? or its status is submitted?

If it's not active then you should contact us and we will activate it for you.

@amusleh

opusensemble
30 Jul 2021, 04:28

API Activation Request

Hi amusleh, 

My API application is not activated. The current status is "Submitted". 

To have it activated, is it enough to request it here or should I request it through a separate method?

(In case I need to use another method like Email or ticket, kindly let me know the email address or where I should place the ticket)

Looking forward to hearing back from you, 

Best Regards, 
opusensemble

@opusensemble

amusleh
30 Jul 2021, 09:37

RE: API Activation Request

opusensemble said:

Hi amusleh, 

My API application is not activated. The current status is "Submitted". 

To have it activated, is it enough to request it here or should I request it through a separate method?

(In case I need to use another method like Email or ticket, kindly let me know the email address or where I should place the ticket)

Looking forward to hearing back from you, 

Best Regards, 
opusensemble

Please send an email to connect@spotware.com and we will activate your app.

Before sending an activation request be sure you fill the application description filled so we will know what you will use the application for.

@amusleh
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