trades stopped working via API 2.0 - TRADING_DISABLED
trades stopped working via API 2.0 - TRADING_DISABLED
23 Mar 2021, 19:04
has anything changed on the open API
im getting an error back when i try to make a trade against my demo account via the API 2.0
ProtoMessage{OrderErrorResponse{errorCode:TRADING_DISABLED, description:Trading is disabled}}
i have checked with pepperstone and nothing wrong with my demo account
it works via the frontend
my tokens are working and i just refreshed them again and same error
Replies
jayteasuk
31 Mar 2021, 09:28
RE:
PanagiotisCharalampous said:
Hi jayteasuk,
This means that either the account or the application has been disabled by the broker. You need to go back to your broker to investigate further.
Best Regards,
Panagiotis
I've logged a ticket with pepperstone but not joy in getting it working again yet
I'm able to make trades through the front end trading application so the accounts are not disabled.
Is there anything it could be in the spot ware side, it's not worked since 19th March?
@jayteasuk
PanagiotisCharalampous
31 Mar 2021, 10:44
Hi jayteasuk,
There is no issue on the API and the message is clear. Maybe the broker disabled trading for your application on the API in general. They need to check.
Best Regards,
Panagiotis
@PanagiotisCharalampous
jayteasuk
08 Apr 2021, 11:51
RE:
i managed to resolve this by rebooting my server
PanagiotisCharalampous said:
Hi jayteasuk,
There is no issue on the API and the message is clear. Maybe the broker disabled trading for your application on the API in general. They need to check.
Best Regards,
Panagiotis
@jayteasuk
PanagiotisCharalampous
24 Mar 2021, 08:09
Hi jayteasuk,
This means that either the account or the application has been disabled by the broker. You need to go back to your broker to investigate further.
Best Regards,
Panagiotis
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