Unable to get tick data on "live" api.spotware.com because "too many connections 400"

Created at 07 Nov 2016, 23:42
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
RK

rkaramc@gmail.com

Joined 26.07.2016

Unable to get tick data on "live" api.spotware.com because "too many connections 400"
07 Nov 2016, 23:42


Hi!

Trying to get tick data from the https://api.spotware.com server fails with the following error (a few minutes ago).

{
	"error": {
		"errorCode": "UNKNOWN_ERROR",
		"description": "Too many connections 400"
	}
}

I am able to get ticks from the sandbox server https://sandbox-api.spotware.com successfully.

Thanks
Rajeev


@rkaramc@gmail.com
Replies

rkaramc@gmail.com
14 Nov 2016, 19:33

RE:

Hi!

Works today - is this a problem with capacity at the api server? How to ensure tick service is available?

Thanks
Rajeev


@rkaramc@gmail.com