BUG-Strategy Provider

Created at 08 Jan 2016, 02:22
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DAANIIK

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Joined 23.12.2015

BUG-Strategy Provider
08 Jan 2016, 02:22

HI, My strategy - Falcon Fund - https://cm.spotware.com/strategy/56192 
At the History Tab, all my positions were opened at 1 January 1970, 
So please fix it, in other case you should indicate that the strategy age is 46 years!!!

@DAANIIK
Replies

Spotware
08 Jan 2016, 02:38

Dear Trader,

Could you please clear your Browser’s cache and check the time on your computer?

If your issue will not be fixed, could you then please send us a full screenshot showing it?

@Spotware

DAANIIK
08 Jan 2016, 14:31 ( Updated at: 21 Dec 2023, 09:20 )

RE:

Spotware said:

Dear Trader,

Could you please clear your Browser’s cache and check the time on your computer?

If your issue will not be fixed, could you then please send us a full screenshot showing it?

 

@DAANIIK

Spotware
11 Jan 2016, 17:50

Dear Trader,

Could you please tell us your Browser's version?

@Spotware

DAANIIK
11 Jan 2016, 21:47

Chrome -47.0.2526.106 

Firefox - 43.0.4 

I think the issue is on your side.

@DAANIIK

DAANIIK
12 Jan 2016, 20:39

RE:

Spotware said:

Dear Trader,

Could you please tell us your Browser's version?

So do you have any solutions?

@DAANIIK

Spotware
13 Jan 2016, 14:53

Dear Trader,

We tried to reproduce your issue without success. However, we would like to further investigate your issue.

Could you please send us an email at troubleshooting@spotware.com, so we can send you instructions to extract some data that will be used only for troubleshooting purposes?

@Spotware
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