CTID transfer accounts

breakermind
01 Dec 2015, 13:41

RE:

And why i can login with ctid to my accoun even if I change password for my ctrader account?!

why I can log in using ctid when I change the password to my ctrader account?

Spotware
01 Dec 2015, 19:11

Dear breakermind,

How to transfer account from one ctid to another one or how delete account from ctid?

In order to be able to move your accounts between your cTIDs you need to unlink them first.

Currently we do not provide users the ability to unlink/remove their trading accounts from their cTID. We will provide it in the near future.

And why i can login with ctid to my accoun even if I change password for my ctrader account?!

why I can log in using ctid when I change the password to my ctrader account?

This happens because the account is now linked to your cTID. The authentication process of a linked account doesn't include the password the user is required to insert to be able to log in when the account is not linked.

breakermind
01 Dec 2015, 20:40

RE:

Spotware said:

Dear breakermind,

How to transfer account from one ctid to another one or how delete account from ctid?

In order to be able to move your accounts between your cTIDs you need to unlink them first.

Currently we do not provide users the ability to unlink/remove their trading accounts from their cTID. We will provide it in the near future.

And why i can login with ctid to my accoun even if I change password for my ctrader account?!

why I can log in using ctid when I change the password to my ctrader account?

This happens because the account is now linked to your cTID. The authentication process of a linked account doesn't include the password the user is required to insert to be able to log in when the account is not linked.

Just if I guess one password then can destroy every account or clean all user accounts from capital.

Nice very nice.

mindbreaker
03 Dec 2015, 15:00

RE: RE:

Hi,

"Currently we do not provide users the ability to unlink/remove their trading accounts from their cTID. We will provide it in the near future"

If I can't unlink, support unlink all my accounts from my CTID. Please.

Thanks, Nice day.