Issue with my Strategy in cMirror

Created at 24 May 2019, 22:55
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
GO

goodlynataly

Joined 24.05.2019

Issue with my Strategy in cMirror
24 May 2019, 22:55


Hi

I would like to know why my strategy was removed from cMirror.

I was Strategy Provider.  Name was Sell with Low Risk. and I have two users have started mirroring my strategy

But today this Strategy was removed and not availeble anymore,  moreover my Mirroring users lost money because were canceled and closed all open positions.

 

Could somebody explain what happened?

Thanks

 


@goodlynataly
Replies

PanagiotisCharalampous
27 May 2019, 09:50

Hi goodlynataly,

Thanks for posting in our forum. You should be able to see your strategy now.

Best Regards,

Panagiotis


@PanagiotisCharalampous

fred0815
01 Jun 2019, 14:56

RE:

Panagiotis Charalampous said:

Hi goodlynataly,

Thanks for posting in our forum. You should be able to see your strategy now.

Best Regards,

Panagiotis

 

Sorry sir, this is not an explanation and definitely no excuse!

i only now realize that my problems with my Strategy "Extended Scalping" that happened at the same day (24th of may) and cost me and my followers several hundred, maybe even several thousand Bucks were not caused by some mistake by me, but by some failure of your system!  Can you please explain what happened, and what is being done, to assure that it can't happen again?

Regards

Fred 


@fred0815