Help with the new Ctrader Copy

PanagiotisCharalampous
04 Oct 2018, 17:01

Hi Matt,

Thanks for posting in our forum. ICMarkets has not yet been upgraded to cTrader Web 3.0 which features cTrader Copy. Hopefully they should be upgraded soon

Best Regards,

Panagiotis

mdreher304
04 Oct 2018, 17:03

RE:

Panagiotis Charalampous said:

Hi Matt,

Thanks for posting in our forum. ICMarkets has not yet been upgraded to cTrader Web 3.0 which features cTrader Copy. Hopefully they should be upgraded soon

Best Regards,

Panagiotis

Ok makes sense! thank you for the help!

duplessis.dedre
05 Oct 2018, 12:45

RE:

Panagiotis Charalampous said:

Hi Matt,

Thanks for posting in our forum. ICMarkets has not yet been upgraded to cTrader Web 3.0 which features cTrader Copy. Hopefully they should be upgraded soon

Best Regards,

Panagiotis

Panagiotis, 

Do you have an idication of when ICMarkets will be upgraded to cTrader Web 3.0? I see the BETA version, which looks cool, but of no use at the moment. 

For users on the old cMirror system, it's impossble to start providing strategy at all. It merely promts you to Launch Ctrader Copy. And then proceeds to open cTrader Web - no copy or signal provider option. 

If you open the copy option from the cTrader Desktop version - same problem occurs. I can't become a signal provider again without the new pop up prompting to Launch cTrader Copy. And so we go on and on in circles. 

My signal provider was working up until an hour or two ago. When I "Stopped Providing Signal" to change the comission per volume, and tried to become a signal provider the old way, that's when the problems started, and now it just won't allow you at all to become a signal provider on the old cMirror system. 

Massive inconvenience, do you maybe have some concrete indications of when it will all be working and normal again? 

PanagiotisCharalampous
05 Oct 2018, 12:52

Hi duplessis.dedre,

I do not have an indication since it is mostly a broker's decision. At this moment cTrader Copy is available to all cMirror brokers that have upgraded to cTrader Web 3.0.

Best Regards,

Panagiotis

mdreher304
05 Oct 2018, 12:56 ( Updated at: 21 Dec 2023, 09:20 )

RE:

Panagiotis Charalampous said:

Hi duplessis.dedre,

I do not have an indication since it is mostly a broker's decision. At this moment cTrader Copy is available to all cMirror brokers that have upgraded to cTrader Web 3.0.

Best Regards,

Panagiotis

Now there is a different (separate issue?)  I get this when I try to login with my cTrader ID, this site was function yesterday but now this issue.

Regards

Matt

duplessis.dedre
05 Oct 2018, 13:05

RE:

Panagiotis Charalampous said:

Hi duplessis.dedre,

I do not have an indication since it is mostly a broker's decision. At this moment cTrader Copy is available to all cMirror brokers that have upgraded to cTrader Web 3.0.

Best Regards,

Panagiotis

I do understand that, but why is it impossbible for me to become a Strategy Provider again on the old cMirror? 

Like I mentioned before, it was working just fine this morning, and then when I stopped Providing Strategy and tried to start again, I just couldn't??