URGENT : Labels get cleared with no reason.

Created at 30 Jul 2013, 00:07
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HI

hichem

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Joined 17.12.2012

URGENT : Labels get cleared with no reason.
30 Jul 2013, 00:07

Hello, 

Today, I have noticed a serious bug. Labels of open poston get cleared for no obvious reason. When Iogoff and reconnect Labels are restored.

Broker : LqdMarkets

 

I hope this is not done on purpose to make clients lose money.

@hichem
Replies

cAlgo_Fanatic
30 Jul 2013, 11:00

It is currently working properly from what we see so we need some more information from you 

in order to expedite this investigation.


You can send us the following information to engage@spotware.com

1. Account #

2. Time of occurence

3. Position Id's (if available)

Please include a link to this thread or the subject of the thread in your email.

@cAlgo_Fanatic
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