cTrader Desktop 5.0.40 Release Notes

firemyst
24 Oct 2024, 00:35

Does this post need to be updated?

Title says, “5.0.40 Release Notes”

First sentence in post says, “cTrader Desktop 5.0.39”

PanagiotisCharalampous
24 Oct 2024, 06:00

RE: cTrader Desktop 5.0.40 Release Notes

firemyst said: 

Does this post need to be updated?

Title says, “5.0.40 Release Notes”

First sentence in post says, “cTrader Desktop 5.0.39”

Done :)

rohangittens
04 Nov 2024, 14:21 ( Updated at: 05 Nov 2024, 08:02 )

Hi there,

              I'm now unable to add Alerts.  An error message indicates it's not connecting to server.  Also, I notice that my custom indicators are not working as flawless.  At times they're not loading when switching time frames or not loading at all.  Have been using them for several months now without issues until I installed this latest upgrade of cTrader.  Help.

J.Lo
05 Nov 2024, 03:59

UI becomes unresponsive

Multiple issues have now been raised - the UI becomes unresponsive after a while (backtesting start button and start bot button)
posts: #45361, #45335, #45370

pengzuyun
05 Nov 2024, 07:42 ( Updated at: 05 Nov 2024, 08:02 )

Indicators not showing up with this version

I am having problems with indicators not showing up with this version:
When I open the desktop app, the indicators are displayed normally, then when I switch to a different timeframe or switch to a different species, the indicators are often not displayed.

Fxnostress
05 Nov 2024, 10:43 ( Updated at: 05 Nov 2024, 11:20 )

BACK TEST PROBLEMS AND OPTIMIZATIONS

In the Algo section after a while that I do backtest, I lose the connection, I tried both with Icmarket and with TopFx and I always have the same problem.

Are you solving the problem?

Thanks

rohangittens
05 Nov 2024, 12:06

RE: cTrader Desktop 5.0.40 Release Notes

rohangittens said: 

Hi there,

              I'm now unable to add Alerts.  An error message indicates it's not connecting to server.  Also, I notice that my custom indicators are not working as flawless.  At times they're not loading when switching time frames or not loading at all.  Have been using them for several months now without issues until I installed this latest upgrade of cTrader.  Help.

I uninstalled the updated version and reinstalled cTrader directly from my broker as recommended and yet the problems persist.  It's very frustrating.

ctid7986104
05 Nov 2024, 13:20 ( Updated at: 05 Nov 2024, 13:37 )

cTrader 5.0.40 Desktop Issues

Since Saturday 2 November the cTrader desktop v5.0.40 has been unstable. Some trades over the weekend could not be closed and showed as POSITION_LOCKED; WorkSpaces are not saving as the button is inactive; cannot download statements as the button is inactive; indicator/drawings and changes disappear when the cTrader desktop is closed. 

These issues are being echoed on the Telegram group, https://t.me/cTrader_Official, but there is no communication from cTrader on what the issue is or when it is expected to be resolved. Where do your customers see the status of your platform or if these issues are being addressed?