cTrader Desktop 5.0.40 Release Notes

Created at 23 Oct 2024, 05:24
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Spotware

Joined 23.09.2013

cTrader Desktop 5.0.40 Release Notes
23 Oct 2024, 05:24


Dear traders,

Please find below the release notes for cTrader Desktop 5.0.40

  • The following issues were addressed
    • Backtesting report not being displayed
    • cTrader not reconnecting after disconnection.
  • The following reported exceptions have been fixed
    • #8DD66B2B
    • #8192EB55
    • #F1D3E9C1

Best regards,

cTrader Team


@Spotware
Replies

firemyst
24 Oct 2024, 00:35

Does this post need to be updated?

Title says, “5.0.40 Release Notes”

First sentence in post says, “cTrader Desktop 5.0.39


@firemyst

PanagiotisCharalampous
24 Oct 2024, 06:00

RE: cTrader Desktop 5.0.40 Release Notes

firemyst said: 

Does this post need to be updated?

Title says, “5.0.40 Release Notes”

First sentence in post says, “cTrader Desktop 5.0.39

Done :)


@PanagiotisCharalampous

rohangittens
04 Nov 2024, 14:21 ( Updated at: 05 Nov 2024, 08:02 )

Hi there,

              I'm now unable to add Alerts.  An error message indicates it's not connecting to server.  Also, I notice that my custom indicators are not working as flawless.  At times they're not loading when switching time frames or not loading at all.  Have been using them for several months now without issues until I installed this latest upgrade of cTrader.  Help.


@rohangittens

J.Lo
05 Nov 2024, 03:59

UI becomes unresponsive

Multiple issues have now been raised - the UI becomes unresponsive after a while (backtesting start button and start bot button)
posts: #45361, #45335, #45370


@J.Lo

pengzuyun
05 Nov 2024, 07:42 ( Updated at: 05 Nov 2024, 08:02 )

Indicators not showing up with this version

I am having problems with indicators not showing up with this version:
When I open the desktop app, the indicators are displayed normally, then when I switch to a different timeframe or switch to a different species, the indicators are often not displayed.


@pengzuyun

Fxnostress
05 Nov 2024, 10:43 ( Updated at: 05 Nov 2024, 11:20 )

BACK TEST PROBLEMS AND OPTIMIZATIONS

In the Algo section after a while that I do backtest, I lose the connection, I tried both with Icmarket and with TopFx and I always have the same problem.

Are you solving the problem?

Thanks


@Fxnostress

rohangittens
05 Nov 2024, 12:06

RE: cTrader Desktop 5.0.40 Release Notes

rohangittens said: 

Hi there,

              I'm now unable to add Alerts.  An error message indicates it's not connecting to server.  Also, I notice that my custom indicators are not working as flawless.  At times they're not loading when switching time frames or not loading at all.  Have been using them for several months now without issues until I installed this latest upgrade of cTrader.  Help.

I uninstalled the updated version and reinstalled cTrader directly from my broker as recommended and yet the problems persist.  It's very frustrating.


@rohangittens

ctid7986104
05 Nov 2024, 13:20 ( Updated at: 05 Nov 2024, 13:37 )

cTrader 5.0.40 Desktop Issues

Since Saturday 2 November the cTrader desktop v5.0.40 has been unstable. Some trades over the weekend could not be closed and showed as POSITION_LOCKED; WorkSpaces are not saving as the button is inactive; cannot download statements as the button is inactive; indicator/drawings and changes disappear when the cTrader desktop is closed. 

These issues are being echoed on the Telegram group, https://t.me/cTrader_Official, but there is no communication from cTrader on what the issue is or when it is expected to be resolved. Where do your customers see the status of your platform or if these issues are being addressed?


@ctid7986104

mariusz.lapinski
05 Nov 2024, 13:58 ( Updated at: 06 Nov 2024, 06:07 )

RE: cTrader 5.0.40 Desktop Issues

ctid7986104 said: 

Since Saturday 2 November the cTrader desktop v5.0.40 has been unstable. Some trades over the weekend could not be closed and showed as POSITION_LOCKED; WorkSpaces are not saving as the button is inactive; cannot download statements as the button is inactive; indicator/drawings and changes disappear when the cTrader desktop is closed. 

These issues are being echoed on the Telegram group, https://t.me/cTrader_Official, but there is no communication from cTrader on what the issue is or when it is expected to be resolved. Where do your customers see the status of your platform or if these issues are being addressed?

 

The issue is very frustrating and affects many people. Many users are already beginning to rewrite their strategies and indicators for MQL5. It seems that after around 10-15 minutes, something happens with the API or the communication with the server. The synchronization shows a reconnecting message, and only a restart helps. Restarting cTrader every 15 minutes is not a solution.


@mariusz.lapinski

malas7malas
06 Nov 2024, 09:30

Hi Spotware

cTrader Desktop 5.0.40 what a mess, all indicator stops working and not showing on the chart.

I have the same issues as everyone else, do you guys not test before release?

I used cTrader for many years, but if this mess continues I will be switching trading platforms.

At the moment good volatility to trade, but with this release I can't even trade now.

 

 

 


@malas7malas

prashantkumar.hg
06 Nov 2024, 10:43 ( Updated at: 06 Nov 2024, 10:44 )

Unusable ctrader 5.0.40

Unable to add indicators

Unable to back test

Noisy UI

Not sure what this platform is good for now?? 4.8 was in usable status though there were memory issues. 

Atleast provide 4.8 link for us with no upgrades

 


@prashantkumar.hg

caputojr
06 Nov 2024, 14:47

Is it not possible to save the desktop anymore?

 

 

Every update is a nightmare for me :(


@caputojr

K3Charts
06 Nov 2024, 15:00

I've never seen a bug like this, with so much time without solving it.

I've been using cTrader for over 6 years. I've never seen a bug like this, with so much time without solving it.

Doesn't work:

Alarm

Custom indicators

Doesn't save WorkSpace

Works poorly:

Backtest cbot

Intent connection drops out for no reason

Ctrader has no respect and doesn't say anything.

Many things are at stake: money, dreams and lives.


@K3Charts

prashantkumar.hg
06 Nov 2024, 15:19 ( Updated at: 07 Nov 2024, 06:56 )

CTrader courtesy message

@PanagiotisCharalampous - Any courtesy message here?

Are we taken for a ride here?


@prashantkumar.hg

beata.downarowicz
06 Nov 2024, 15:34 ( Updated at: 07 Nov 2024, 06:56 )

RE: cTrader Desktop 5.0.40 Release Notes

caputojr said: 

Is it not possible to save the desktop anymore?

 

 

Every update is a nightmare for me :(

Habe den Selben Fehler ,  Die Platform wird zum Alptraum


@beata.downarowicz

carlo.amz73
06 Nov 2024, 15:42 ( Updated at: 07 Nov 2024, 06:56 )

Good morning,
after a few minutes that I activate the ctrader platform in windows 11 it no longer allows me to save the configuration and no longer refreshes the page. I tried to uninstall and reinstall the app but the problem remains. What should I do?
Thanks


@carlo.amz73

prashantkumar.hg
06 Nov 2024, 17:23 ( Updated at: 07 Nov 2024, 06:56 )

reconnecting - Whats happening

Keeps reconnecting

 

 


@prashantkumar.hg

PanagiotisCharalampous
07 Nov 2024, 07:13

Hi all,

This problem should have been resolved by now. Please restart your cTrader and in case you still experience problems, please send us some troubleshooting information quoting this thread.

Best regards,

Panagiotis


@PanagiotisCharalampous

malas7malas
07 Nov 2024, 13:50

RE: cTrader Desktop 5.0.40 Release Notes

Hi Panagiotis

The issue is not fixed, my cTrader is connected, but after an hour indicators disappear from the chart and even if I add manually they are not showing up.

Very disappointed with cTrader and how is handled.

Trading is very hard by it self and now you I to worry about the platform that does not work correctly. 

I will be looking other options

Thanks 

 


@malas7malas

malas7malas
07 Nov 2024, 13:50

RE: cTrader Desktop 5.0.40 Release Notes

Hi Panagiotis

The issue is not fixed, my cTrader is connected, but after an hour indicators disappear from the chart and even if I add manually they are not showing up.

Very disappointed with cTrader and how is handled.

Trading is very hard by it self and now you I to worry about the platform that does not work correctly. 

I will be looking other options

Thanks 

 


@malas7malas

firemyst
10 Nov 2024, 01:50

As of this message, no release notes about the 5.0.44 release yet?

What bugs/issues does it supposedly fix?


@firemyst

dreampunchboy
10 Nov 2024, 08:50

cTrader not reconnecting after disconnection.

Does this include CLI? 


@dreampunchboy

PanagiotisCharalampous
11 Nov 2024, 06:31

RE: cTrader Desktop 5.0.40 Release Notes

dreampunchboy said: 

cTrader not reconnecting after disconnection.

Does this include CLI? 

Please report your issue in a separate thread and provide more information


@PanagiotisCharalampous